Privacy Policy

Velmont House Hotel respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, make a reservation, or interact with our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Full Name

• Email Address

• Phone Number

• Mailing Address

• Reservation Details

• Payment Information

• Special Requests Provided During Booking

Technical Information

• IP Address

• Browser Type

• Device Information

• Pages Visited

• Website Usage Data

• Cookies and Tracking Information

2. How We Use Your Information

We may use your information to:

• Process reservations and payments.

• Respond to inquiries and customer support requests.

• Manage guest services and accommodations.

• Send booking confirmations and updates.

• Improve website functionality and user experience.

• Comply with legal obligations.

• Send marketing communications where permitted.

3. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, analyze website traffic, remember preferences, and enhance user experiences.

Users may modify browser settings to manage or disable cookies.

4. Sharing Information

We do not sell personal information.

Information may be shared with:

• Payment processing providers.

• Reservation management systems.

• Technology and website service providers.

• Legal authorities when required by law.

All third-party providers are expected to maintain appropriate security standards.

5. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

6. Data Retention

Personal information will be retained only for as long as necessary to fulfill business purposes, comply with legal obligations, resolve disputes, and enforce agreements.

7. Your Rights

Depending on your location and applicable privacy laws, you may have rights regarding your personal information, including:

• Access to your personal data.

• Correction of inaccurate information.

• Deletion of personal information.

• Restriction of processing.

• Objection to certain data uses.

• Withdrawal of consent where applicable.

Requests may be submitted using the contact information below.

8. Marketing Communications

Guests may receive promotional communications regarding hotel offers, events, and updates. You may opt out of marketing communications at any time by following unsubscribe instructions or contacting us directly.

9. Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

10. Children's Privacy

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children without appropriate consent.

11. Changes To This Privacy Policy

We reserve the right to update this Privacy Policy periodically. Any changes will be posted on this page along with the revised effective date.

12. Contact Us

If you have questions regarding this Privacy Policy or how your information is handled, please contact:

Velmont House Hotel

Email: privacy@velmonthouse.com

Phone: (555) 867-9000

Address: 124 Grand Avenue, Downtown District, New York, NY 10001