Privacy Policy

At Havencrest Realty, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our real estate services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following information when you interact with our website:

• Full name

• Email address

• Phone number

• Property preferences

• Budget and financing information

• Property inquiry details

• Appointment requests

• Messages submitted through contact forms

• Browser type and device information

• IP address

• Cookies and analytics data

How We Use Your Information

We use your information to:

• Respond to property inquiries

• Schedule consultations and property viewings

• Match you with suitable listings

• Provide buying and selling assistance

• Send requested property updates

• Improve our website and services

• Respond to customer support requests

• Comply with legal obligations

We only collect information that is necessary to provide our services.

Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

• Remember your preferences

• Analyze website traffic

• Improve website performance

• Understand visitor behavior

• Deliver a more personalized experience

You may disable cookies through your browser settings at any time.

Third-Party Services

We may use trusted third-party providers to help operate our business, including:

• Website analytics

• Email marketing platforms

• CRM software

• Appointment scheduling tools

• Mapping services

• Payment processors (if applicable)

These providers only receive information necessary to perform their services.

Data Security

We use reasonable administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, disclosure, or misuse.

While we strive to protect your information, no online transmission or storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to:

• Provide requested services

• Meet legal requirements

• Resolve disputes

• Maintain business records

When information is no longer required, it is securely deleted or anonymized where appropriate.

Your Rights

Depending on your location, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your information

• Withdraw marketing consent

• Request a copy of your personal data

• Object to certain processing activities

To exercise these rights, please contact us using the information below.

Third-Party Links

Our website may include links to third-party websites, such as mortgage providers, inspectors, or community resources. We are not responsible for the privacy practices or content of those external websites.

Children's Privacy

Our website is intended for individuals aged 18 and older. We do not knowingly collect personal information from children under 13. If we become aware that such information has been submitted, we will take reasonable steps to remove it.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services or legal requirements. Any updates will be posted on this page with a revised "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us.

Havencrest Realty

1250 Grand Avenue

Austin, TX 78701

Phone: (512) 555-0186

Email: hello@havencrestrealty.com